Last updated 1 October 2026
Need a hand, spotted a bug, or have an idea? Here is how to reach us and sort common things out.
Email support@mytruestyle.app and we'll get back to you. Telling us your iPhone model, the app version (shown at the bottom of Me → About & privacy) and what you were doing helps us fix things faster.
Me → Send a fix: pick what kind of note it is, say what happened, and attach a screenshot if it helps. It goes straight to us.
Your photos stay on your phone, except the ones you choose to send to our AI providers to create a result, which comes back to your phone. See the Privacy Policy for the full picture, including who the providers are.
Subscriptions are handled by the App Store. To view, change or cancel yours, open your iPhone's Settings → your name → Subscriptions.
New phone, or Premium not showing? Open the Premium screen in the app and tap Restore Purchases, signed in with the same Apple Account you subscribed with.
You can use the app without an account, or with Sign in with Apple. To stop using Sign in with Apple for this app, open your iPhone's Settings → your name → Sign in with Apple.
The daily look uses the weather where you are if you allow location. To change that, open your iPhone's Settings → My True Style → Location. Without it, the app plans from the season.
Me → Delete account permanently erases everything on your phone and deletes what our server holds about you. Me → Reset app clears only your phone. Deleting your account does not cancel a subscription: cancel that in Settings → your name → Subscriptions.
On-you images are AI-generated visualisations. Lighting, a busy background, or a very loose garment can throw them off. A clear, front-on, full-length photo gives the best result, and you can always render again.